Privacy Policy

How CapScale Technologies LLC collects, uses, and protects information on Ringkeeper.

Last updated: August 2, 2026

Note: This is a template drafted to cover the areas a phone-answering AI service typically needs. It is not legal advice. Have it reviewed by a qualified attorney — and filled in with your actual practices, subprocessors, and jurisdiction — before publishing.

1. Who We Are

Ringkeeper is an AI phone answering service operated by CapScale Technologies LLC (“CapScale,” “we,” “us,” or “our”), a Florida limited liability company. This Privacy Policy explains what information we collect through Ringkeeper, how we use it, and the choices you have.

2. Information We Collect

2.1 Business account information

When you sign up, we collect your name, business name, email address, phone number, billing details, and the business information you configure (hours, services, pricing, location).

2.2 Call data

To operate the service, we process call audio, call recordings, transcripts, and call metadata (caller number, time, duration) for calls answered by Ringkeeper on your behalf.

2.3 Usage data

We automatically collect log data, device information, and analytics about how you use the Ringkeeper dashboard.

3. How We Use Information

To answer calls, book appointments, and send text-backs on your behalf
To generate call transcripts, recordings, and summaries in your dashboard
To operate, maintain, and improve the service
To bill for your subscription
To communicate with you about your account or the service
To detect, prevent, and address fraud, spam, or abuse

4. Call Recording & Consent

Call recording and consent laws vary by state and country (for example, “two-party consent” states in the U.S. require all parties on a call to be notified that it is being recorded). As the business using Ringkeeper, you are responsible for configuring an appropriate disclosure in your call greeting and obtaining any consent required in your jurisdiction. Contact support if you need help configuring your greeting.

5. How We Share Information

We do not sell your data. We share information only with:

Telephony, speech-to-text, AI, hosting, and communications providers that process information on our behalf to operate the service
Calendar and CRM tools you choose to connect
Payment processors for billing
Law enforcement or regulators when required by law

6. Data Retention

We retain call recordings, transcripts, and account data while your account is active and for only as long afterward as reasonably necessary to provide the service, meet legal or accounting obligations, prevent abuse, and resolve disputes. You may request deletion by contacting support, subject to records we must retain by law.

7. Data Security

We use industry-standard safeguards, including encryption in transit and at rest, to protect the information you and your callers share with us. No system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise a privacy right, contact us at support@streetspark.co. We may verify your identity before completing a request, and you may use an authorized agent where applicable law permits.

9. Children's Privacy

Ringkeeper is intended for business use and is not directed at children. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your information may be processed in the United States or other countries where our service providers operate. Where applicable law requires it, we use recognized legal mechanisms and contractual safeguards for international transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version here with a new “Last updated” date, and notify you of material changes.

12. Contact Us

Questions about this Privacy Policy? Email us at support@streetspark.co.